Submitted by Debby on 09/22/2023
The company moved the trailer as promised but had several blow outs on the tires that they put on the trailer. The blowouts caused damage under the trailer. When they set up
the trailer the supports that they put didn't even touch the support beams. I called and told them the problems. I was told that blowouts like that happen all the time and the damage it caused was common!! When I also explained that the trailer wasn't even touching the support beams he assured me they would come back and fix it. They don't even have the consideration to answer me now. And still haven't fixed anything. I was told they were insured so why is it a problem to file a claim and get it fixed???
If you’re in need of a mobile home transporter bayou is the way to go.. prompt on communication the crew was there to do the job on time. They done a great job!! The crew was polite, professional, and hard working fellas. We are some very happy customers!! 10/10 recommend!! Thank you for your services.. the owner was even kind enough to inform me of a cancellation and bump up my move to get ahead of the storms we had coming.
Submitted by Amy Fontenot on 04/06/2023
Employees were very rude to me and our neighbors. Blocked our driveways (We weren't even the ones getting the mobile home.) And ending up threatening me for saying something about me trying to get home. Told me I was messing with the wrong person. Then threatened my husband when he came outside. Were also rude to my neighbor when she told them they couldn't use her yard to pull the mobile home through. Wouldn't recommend. I will be calling the company.
Submitted by Jessica Nolan on 07/07/2022
Moved my new home from southwest homes, they were quick once they got there and did a great job. They are obviously backed up after the storms, but do a great job and has a great crew.
Submitted by Kenny Reeves on 12/29/2020
My mom had a scheduled move the day Laura hit. It's been 2 months since and she's been trying to contact them to reschedule. I contacted her on a Tuesday and she was very nice, said she'd call me back when she got back to the office. Waited to hear from her, never called. I texted her Wed, Thursday, and Friday to remind her I'm still waiting on a date for them to move mom's trailer. Still haven't heard back. I get people are busy, but if you can't handle all the business, turn customers away. Don't say you'll contact me back. Very nice, but don't respond...
Submitted by Cassie on 10/23/2020
